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  • About Our Measures to Prevent the Spread of COVID-19 and Our Hygiene Management

GBAC STAR™ Facility Accreditation

Halekulani Okinawa has achieved the GBAC STAR™ Facility Accreditation, a designation awarded to facilities that demonstrate a thorough implementation of the most stringent cleaning, disinfection and infectious disease prevention protocols. The Global Biorisk Advisory Council™ (GBAC) is a division of International Sanitary Supply Association (ISSA), the worldwide cleaning industry association.

GBACロゴ

About Our Measures to Prevent The Spread of
COVID-19 and Our Hygiene Management

Halekulani Okinawa has collaborated with ECOLAB, a global leader in hygiene and infection prevention solutions, to implement our new health and safety program as part of our efforts to protect guests and staff against infections of all kinds, including COVID-19.

ECOLABロゴ

WE ARE THOROUGHLY TAKING COUNTER
MEASURES AGAINST THE COVID-19

The safety and wellbeing of our guests, staff and community is our upmost priority.
At Halekulani Okinawa, we continue to take proactive measures and
implement new initiatives to prevent the spread of COVID-19.
We are dedicated to providing a clean and comfortable space where you can enjoy your stay with peace of mine.

REQUESTS TO OUR CUSTOMERS

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  • Please refrain from visiting the hotel if you have a fever or are not feeling well.
  • As an added safety precaution, we conduct temperature checks for each guest with a non-contact thermometer upon arrival. For guests who record a body temperature of 37.5℃(99.5℉), we ask that you please refrain from entering the premises.
  • Please wear a mask when entering the hotel and sanitize your hands using the various disinfectant stations located throughout the property.
  • Please keep a distance of 2 meters (6 feet) from those around you.
  • Please contact hotel staff if you feel ill or experience any changes in your physical condition during your visit.

OUR EFFORTS

Public Spaces

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  • Constant ventilation protocols are enforced, as are regular cleanings and disinfections of surfaces, equipment, and high-traffic common areas throughout the hotel.
  • Hand sanitizer and disinfectant stations are located throughout the hotel.
  • There is a maximum capacity of 5 people per elevator and 3 people per smoking room.
  • All hotel staff are required to wear masks and thoroughly wash and disinfect their hands and fingers on a regular basis.

About Your Stay & Accommodations

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  • Guests are provided a personal bottle of disinfectant spray upon check-in for individuals to use at their discretion.
  • The front desk and all equipment utilized during the check-in process are thoroughly disinfected on a regular basis.
  • Plastic guards have been installed at each counter and table to prevent residual droplets on surfaces.
  • Staff entry to guest rooms is limited as much as possible when guests are in the rooms.
  • Enhanced guest room cleaning during your stay is available upon request.
  • All magazines in the room have been removed.

About the Restaurants and Spa

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検温 ピクトグラム

  • Guests will be asked to complete a temperature check using a non-contact thermometer when entering a restaurant or the spa.
  • Guests who record a body temperature of 37.5℃(99.5℉) will be asked to refrain from entering the premises.
  • All dining venues are thoroughly disinfected and sanitized regularly, as are all spaces throughout the spa, including treatment rooms.
  • Tables and seats are spaced approximately six feet apart.